Privacy Policy

Welcome to Ratima Ayurveda. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our Ayurvedic products.

Last Updated: 08 August 2026


1. Information We Collect

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing & Shipping Address
  • Order History
  • Payment Information (processed securely by payment gateway providers)
  • IP Address
  • Browser & Device Information
  • Cookies and Website Usage Data

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and delivery updates.
  • Improve our products and website experience.
  • Respond to your inquiries.
  • Prevent fraud and unauthorized transactions.
  • Comply with applicable legal requirements.

3. Payment Security

All online payments are processed through secure and trusted payment gateway providers. Ratima Ayurveda does not store your debit card, credit card, UPI PIN, CVV, or internet banking passwords.


4. Cookies

We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.


5. Sharing of Information

Your information may be shared only with:

  • Courier & Delivery Partners
  • Payment Gateway Providers
  • Government Authorities (where legally required)
  • Technology Service Providers assisting website operations

We do not sell, rent, or trade your personal information to third parties.


6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no online transmission or storage method can be guaranteed to be 100% secure.


7. Your Rights

You may have the right to:

  • Access your personal information.
  • Update or correct your information.
  • Request deletion of your account where legally permitted.
  • Contact us regarding any privacy concerns.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of such websites.


9. Children's Privacy

Our website is not intended for children below the age of 18 years without parental or guardian supervision.


10. Health Disclaimer

The information available on this website is provided for general informational purposes only and should not be considered medical advice. Our Ayurvedic products are not intended to diagnose, treat, cure, or prevent any disease unless specifically mentioned under applicable laws. Customers should consult a qualified healthcare professional before using any Ayurvedic product, especially if pregnant, nursing, taking medication, or suffering from any medical condition.


11. Policy Updates

Ratima Ayurveda reserves the right to modify this Privacy Policy at any time. Updated versions will be published on this page with the revised effective date.


12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

  • Company: Ratima Ayurveda
  • Contact: +91 98729 88734
  • Email: info@ratimaayurveda.com
  • Website: www.ratimaayurveda.com